New customers for online orders via www.musikverein.at must first set up an online account with their registration details. To register, go to “My Muiskverein”. If you are already an online customer of the Musikverein, please log in to continue..
All information about Musikverein subscriptions can be found under “Programme and tickets”. After selecting the season, you will see a list of subscriptions available. By clicking on a concert series to select it, you will see the individual concerts included in this subscription and information about the programme. Click on the “tickets” button to show two options for subscription booking:

Please select the category and number of subscriptions that you wish to book and place these in your shopping basket.
Once you have placed your selected seats in the shopping basket, you will have 15 minutes within which to complete your purchase. After the 15-minute period has elapsed, the tickets will automatically be removed from your shopping basket.

The shopping basket will now display your selection. In the next step, you will be asked to confirm your personal details and if wished, to add a membership option to your booking. In this case, the membership reduction will automatically be calculated and deducted from the total amount payable. If you are satisfied that your details are correct and completed, please click on “Proceed to Step 3: Payment”. Please choose your preferred payment method (SEPA, credit card, EPS) and enter your payment details. Finally, proceed to Step 4, where you may choose between ticket collection from the box office or delivery by registered mail (€ 6 national, € 11 international shipping cost). Click on “Complete purchase” to conclude the booking, after which you will immediately be sent an e-mail confirmation of your order.

As you move the cursor over the seats, the price and exact code for each seat will appear. Select the seats you wish to choose and place them in the shopping basket.
N.B.: It is not possible to choose seats that are not adjacent to one another. Please therefore always select adjoining seats when making your booking.
The shopping basket will now display your selection. In the next step, you will be asked to confirm your personal details and if wished, to add a membership option to your booking. In this case, the membership reduction will automatically be calculated and deducted from the total amount payable. If you are satisfied that your details are correct and completed, please click on “Proceed to Step 3: Payment”. Please choose your preferred payment method (SEPA, credit card, EPS) and enter your payment details. Finally, proceed to Step 4, where you may choose between ticket collection from the box office or delivery by registered mail (€ 6 shipping cost). Click on “Complete purchase” to conclude the booking, after which you will immediately be sent an e-mail confirmation of your order.

Please note that circle, orchestra and podium seats are not available to purchase for concert series with a large orchestra.

Standing room subscriptions for all concert series in the Großer Saal can be purchased at a discount of 10% discount from the regular price.

The Gesellschaft der Musikfreunde offers subscriptions for wheelchair users for all concert series. Dedicated spaces for wheelchair users are located in the 4th box in the Right Parterre, in the 4th and 5th Left Balcony boxes and in the 7th and 8th Right Balcony boxes, in the second row in each case. Tickets for wheelchair users and their helpers cost €13 per person and concert. 

However, an exception is made where concerts within two separate Musikverein subscription concert series share the same date or programme. If you have ordered tickets for the same concert within two different concert series, or if two concerts happen to be at the same time in two different halls, we will provide you with an “exchange coupon” for one ticket up to one week before the scheduled concert to the value of the ticket that is no longer required. This exchange coupon can either be used as a voucher for a ticket until the end of the current season or otherwise be refunded.

Such occurrences do not confer the right to have ticket costs refunded. Subscribers to concerts will be informed by email where the Musikverein receives information of such changes in time to do so. Changes to scheduled subscription concerts resulting from cancellations will not entitle subscription ticket holders to a refund.

In order to do so, we require the original subscription ticket and customers should note that without the original ticket, we will be unable to offer it for resale. If we succeed in reselling tickets, members will receive 100% and subscribers 90% of the original ticket price (for a maximum of two concerts within one subscription series). The refunded amount may be collected at any time until the end of the concert season from the daytime Box Office during Mon-Fri 9:00-18:00 and Sat 9:00-13:00 upon presentation of the resale order (Kommissionsschein)

However, this is only possible at the evening Box Office within one hour of the scheduled concert start time. To avoid misunderstandings, we will require your membership or subscriber number and the exact location of your seats. Without this information it will not be possible to reprint your subscription ticket. Replacement tickets cannot be given up for resale. Please note that tickets without designated seating (freie Platzwahl) cannot be reprinted.