Information about the purchase of tickets and subscriptions
When is the box-office open? How does ticket ordering work? When can tickets be picked up? Here you will find all the essential information about buying tickets and subscriptions at the Musikverein Wien.
Concert box-office
Gesellschaft der Musikfreunde in Wien
Musikvereinsplatz 1, Bösendorferstraße 12,
A-1010 Vienna
Opening hours September to June
Monday to Friday 9.00 – 19.00*
Saturday 9.00 – 13.00
July and August
Monday to Friday 9.00 – 12.00 a.m.
* Between 18:00 and 19:00, we try to provide the best possible service regarding the current concert. Therefore we are available for commission-based business and subscription payments between 9:00 and 18:00.
Contact
Phone: +43 1 505 8190
Fax: +43 1 505 81 90 94
E-mail: tickets@musikverein.at
In the summer months of July and August, please note the shortened opening hours! The box-office opens 1 hour before the start of the concert (for in-house events).
Cashless payment methods
- Maestro (debit card)
- Credit cards: VISA, Mastercard, Diners Club, JCB, American Express
Ticket collection
You can pick up your tickets after Musikverein has confirmed your order via e-mail.
As a receipt, you will need:
- the credit card used to place the order, or
- a printout of the booking confirmation sent to you by e-mail.
Concert tickets collection
- in the box-office of the Musikverein during opening hours
- outside the specified opening hours and also in the box-office of the Musikverein from one hour before the start of the concert.
Ordering Tickets
Unless otherwise stated, advance ticket sales for members of the Gesellschaft der Musikfreunde begin two months before the respective performance. The general pre-sale starts one week later. These dates also apply to the advance sale of standing room tickets. The Gesellschaft der Musikfreunde reserves the right to limit the purchase limit for each member to a maximum of four tickets on the first day of advance ticket sales for members.
Ticket orders in any form are binding. The ticket price will be debited via your chosen means of payment. The booked tickets can be purchased during opening hours at the concert box office or from 1 hour before the start of the event at the evening box office on presentation of your credit card or booking confirmation. Please note that it is not possible to cancel booked tickets.
Special Concerts & Third Party Events
Special booking periods apply to special concerts, third-party events, subscriptions and festivals, which will be announced according to individual circumstances.
Payment methods online
VISA, Mastercard, Diners Club, JCB, American Express, online bank transfers: Bank Austria, Erste Bank and Sparkassen, Hypo, Raiffeisen, BAWAG P.S.K, Volksbank, giropay, SEPA direct debit
Cards can be paid for by credit card over the phone.
Commission
If it is not possible for you to use your booked tickets, we will gladly take your tickets on consignment and offer them for resale at the concert box office. For this purpose, we need the original concert tickets. Depending on which tickets you place on commission, different commission fees will be retained in the event of success. The money resulting from ticket sales can be collected until the end of the respective season at the concert box-office from Mon-Fri 09:00 – 18:00 and Sat 09:00 – 13:00 upon presentation of the commission slip.
Subscription tickets
- no commission fees for members
- Subscribers get 90% of the ticket price refunded
Single tickets
- Single ticket buyers (regardless of membership status) receive 80% of the ticket price back
