Information about the purchase of tickets and subscriptions

When is the box-office open? How does ticket ordering work? When can tickets be picked up? Here you will find all the essential information about buying tickets and subscriptions at the Musikverein Wien.

© Wolf-Dieter Grabner

Concert box-office

Gesellschaft der Musikfreunde in Vienna
Musikvereinsplatz 1, Bösendorferstraße 12,
A-1010 Vienna

Monday to Friday 09:00 – 19:00h*
Saturday 09:00 – 13:00


Phone: +43 1 505 8190
Fax: +43 1 505 81 90 94

Please note the shortened opening hours in the summer months of July and August: Monday to Friday, 09:00 – 12:00. The concert box office opens 1 hour before the concert (for in-house events).

Cashless payment methods

  • Maestro (debit card)
  • VISA, Mastercard, Diners Club, JCB, American Express

* Between 18:00 and 19:00, we try to provide the best possible service regarding the current concert. Therefore we are available for commission-based business and subscription payments between 9:00 and 18:00.

Ticket collection

You can pick up your tickets after Musikverein has confirmed your order via e-mail.

As a receipt, you will need:

  • the credit card used to place the order, or
  • a printout of the booking confirmation sent to you by e-mail.

Concert tickets collection

  • in the box-office of the Musikverein during opening hours
  • outside the specified opening hours and also in the box-office of the Musikverein from one hour before the start of the concert.

Ordering Tickets

For all events organized by the Gesellschaft der Musikfreunde, advance ticket sales for members begin two months before the performance, unless otherwise stated. The general presale will start one week after. These dates also apply to the advance sale of standing-room tickets. On the first day of advance sales of individual tickets for members, the Gesellschaft der Musikfreunde reserves the right to limit the purchase limit for each member up to a maximum of four tickets.

Ticket orders in any form are binding. The ticket price will be debited via your chosen means of payment. The booked tickets can be claimed at the concert box-office during opening hours or at the evening box-office from 1 hour before the start of the event on presentation of your credit card or booking confirmation. Please note that cancellation of booked tickets is not possible.

Special Concerts & Third Party Events

Special booking periods apply to special concerts, third-party events, subscriptions and festivals, which will be announced according to individual circumstances.

Payment methods online

VISA, Mastercard, Diners Club, JCB, American Express, online bank transfers: Bank Austria, Erste Bank and Sparkassen, Hypo, Raiffeisen, BAWAG P.S.K, Volksbank, giropay, SEPA direct debit

Cards can be paid for by credit card over the phone.


If it is not possible for you to use your booked tickets, we will gladly take your tickets on consignment and offer them for resale at the concert box office. For this purpose, we need the original concert tickets. Depending on which tickets you place on commission, different commission fees will be retained in the event of success. The money resulting from ticket sales can be collected until the end of the respective season at the concert box-office from Mon-Fri 09:00 – 18:00 and Sat 09:00 – 13:00 upon presentation of the commission slip.

Subscription tickets

  • no commission fees for members
  • Subscribers get 90% of the ticket price refunded

Single tickets

  • Single ticket buyers (regardless of membership status) receive 80% of the ticket price back

Tickets can be found in our ticket shop:


When subscriptions and memberships are ordered, they can be delivered upon request and will be sent by mail. Unfortunately, this is not possible for concert tickets and tickets for guided tours. In this case, please use our print@home tickets.

Shipping costs

  • EUR 6,- within Austria
  • EUR 11,- outside Austria


  • no additional shipping costs