Data protection

Personal data (e.g. name, telephone, fax or e-mail addresses) required for orders or enquiries will not be passed on to third parties. Saving this data enables you to order items more quickly and conveniently, without having to re-enter personal details each time. We will only use your e-mail address to inform you about the current status of your order, about any changes, or about services you have chosen (e.g. the monthly Newsletter).

Data relating to your purchase history will only be used to enable us to customise our personal recommendations to you in the context of your selected services (Newsletter). Analysis of customer usage of our website will only be used to improve the design and development of our online services. This analysis is strictly anonymised.

Service providers
We commission other companies and individuals to provide services on our behalf. Examples include parcel delivery, mailing services and payment processing (credit card payments, direct debit and purchase on account). These service providers have access to personal information that is required to provide the services commissioned by us. They are not, however, entitled to use this information for any other purposes. Furthermore, they are obligated to process or store this information in accordance with this data protection declaration and with the relevant laws on data protection.

Encrypted data transfer
musikverein.at uses SSL-encryption (Secure Socket Layer) on the website. This protocol encrypts data during transfer between the customer and the server, so that they cannot be read or accessed by third parties.

Cookies
These are small text files, which make it easier for you to have optimised access to our website. They are saved from your browser to the hard drive of your computer. Cookies enable convenient functions such as quicker order processes for our customers.
To protect your privacy, our cookies contain no information pertaining to specific individuals.

Personal information
musikverein.at will only use your personal information for the purposes stated above. We will not use the information thus collected for any other purpose nor make it available to third parties, with the sole exception of other service providers required for the fulfilment of your order. In order to provide you in future with the best possible purchasing experience, we do not exclude the possibility of allowing third party anonymised analysis of the customer database at musikverein.at. We protect the personal data that you provide to us. Information gathered via our website will be used for the sole purpose of ensuring that your purchase via musikverein.at can be made as convenient for you as possible.

Your permission
By making use of our website, you are agreeing to the collection and use by musikverein.at of the information you thereby provide. Should we decide in future to change the terms of our policy on privacy and data protection, we will publish such changes on this website. Thus you may avail yourself at any time of our current policy regarding data collection and data use.
Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (hereinafter, “Google”). Google Analytics uses so-called “cookies”, text files that are saved to your computer and that allow for analysis of website use. The information created through the cookies about your use of this website (including your IP address) will be transferred to a Google server in the USA and stored there. Google will use this information to analyse the way in which our website is being used by you and incorporate this in reports about website activities and services related to website and internet usage for the website operator. Google will also share this information with third parties, where applicable and permitted by law and where third parties are commissioned by Google to undertake analysis of this information. Google will not under any circumstances identify your IP address in connection with other data that is stored by Google. You may disable cookies in the settings of your browser at any time; please note, however, that should you choose to do so, you will not be able to make full and comprehensive use of all the functions of this website. By using this website, you are agreeing to Google’s use of data provided in relation to you for the purposes and in the forms described above.