Musikverein - Society of friends of music in Vienna
Frequently asked questions
Service informations
Registration & Login
Why must I register to order something?
Why am I asked for my e-mail address and password, even though I am registered?
I forgot my password, what can I do?
I have got a new e-mail address, how can I update my personal profile with the new address?
Orders & Payment
Shipping costs, member discounts and ticket collection
Can I exchange or return tickets I have already ordered?
What types of payments are available?
Can I have the tickets mailed to my address?
How much are the shipping costs for orders of subscriptions, memberships and merchandise?
Data Protection and Privacy
Is it safe to buy something on the internet?
How can I be sure that my personal data is not being used?
Miscellaneous
Does the Musikverein offer access for people in wheelchairs?